Privacy Policy for Holiday Rentals CDS
At Holiday Rentals CDS (https://holidayrentalscds.co.uk), we are committed to protecting your privacy and ensuring a safe online experience. This privacy policy explains how we collect, use, and protect your personal data when you interact with our website and services. By using our website, you consent to the practices outlined below.
1. Information We Collect
We collect the following types of information when you visit our website or use our services:
- Personal Information: Name, email address, phone number, mailing address, and payment details.
- Booking Information: Details of your holiday rental bookings, preferences, and specific requests related to your stay.
- Technical Data: IP address, browser type, operating system, referring website, and usage information collected through cookies and similar technologies.
- Communication Data: Emails, messages, or other forms of communication sent through our website’s contact forms or other channels.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To facilitate and process bookings and transactions.
- To communicate with you about your booking, inquiries, or special offers.
- To improve our website, services, and user experience.
- To comply with legal obligations and protect our legal rights.
- To personalise your experience by remembering your preferences.
3. Legal Basis for Processing Your Data
We process your personal data based on the following legal grounds:
- Contractual Necessity: To fulfil your booking requests and provide services.
- Legitimate Interests: To improve our website, services, and user experience.
- Consent: Where applicable, for purposes such as marketing communications (you may withdraw your consent at any time).
4. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with:
- Service Providers: To assist with payment processing, website hosting, customer support, and other services.
- Legal Authorities: If required by law, or to comply with legal processes or requests.
- Business Transfers: In the event of a merger, sale, or other business transfer, your data may be shared with the new entity.
5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. For example, booking data is generally retained for 6 years, unless you request otherwise.
6. Your Rights
Under applicable data protection laws, including the General Data Protection Regulation (GDPR), you have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Correct any inaccurate or incomplete data we hold about you.
- Erasure: Request the deletion of your data, subject to certain legal exceptions.
- Objection: Object to the processing of your data, particularly for direct marketing purposes.
- Data Portability: Request the transfer of your personal data to another service provider.
To exercise these rights, please contact us at info@holidayrentalscds.com.
7. Security of Your Data
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. While we strive to secure your information, please be aware that no internet-based service can guarantee 100% security.
8. Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, with the revised date at the top of the policy. We recommend you review this policy regularly to stay informed on how we protect your personal data.
9. Contact Us
If you have any questions about this privacy policy or how we handle your personal data, please contact us at:
Holiday Rentals CDS
Email: support@holidayrentalscds.com
Phone: +34 711 085 288
Address: Av. Marques del Duero, 76 3C, San Pedro Alcantara, 29670, Spain
Effective Date: 1/1/2018
